The biggest advantage of having a CRM is that you have all your data consolidated and stored in one place. From customer profiles to customer purchase history, every interaction that you have with your customers can be documented so you can utilize the information you have access to and build deeper, more meaningful relationships with your customers. ProCorp delivers Salesforce customer relationship management (CRM) and customer experience management (CEM) solutions through sales, service, and marketing cloud in addition to custom platform-as-a-service (PaaS) applications that provide the foundation for sustainable growth and increased success. Our in-depth processes and application knowledge, combined with best practices, enable us to offer Salesforce services, including consultancy, implementation, and support.
Partnering with ProCorp provides you with a highly motivated team with a range of talents. Our solutions focus on scalability, innovation, and industry best practices. The main objectives for a successful Salesforce project are to support user adoption, create a database that is the source of truth for your organization, and provide seamless integration with 3rd party systems.
During the last decade, we have assisted many businesses from diverse backgrounds in their quest for customer relationship management success. Our Certified Salesforce Developers fully understand the needs of a modern-day workplace and provide you with an optimal Salesforce solution with the help of meticulous business analysis and diligent design and implementation.
With extensive experience of more than a decade in the CRM industry and large number of satisfied clients, we are more than capable of mapping your unique business processes seamlessly onto the Salesforce Platform, allowing your business to utilize the complete potential of Salesforce and deliver phenomenal results. We understand the common challenges faced by Salesforce customers and implement solutions in advance to ensure that you can focus exclusively on your business while we take care of your CRM needs.
Our team of Certified Salesforce Consultants includes Software Engineers, Technical Architects, Business Analysts, Project Managers, Quality Assurance engineers, and Certified Developers. We ensure that our clients are utilizing the complete potential of Salesforce by empowering them to get a 360-degree view of their complete sales cycle, identify trends, spot opportunities, increase efficiency and reduce costs. Having a deep understanding of the scale and complexity of manufacturing data models is critical to gaining pipeline transparency and increasing predictability in an evolving landscape. Developing repeatable sales processes which align with key operational metrics supplies manufacturers with the critical insights needed to forecast new run rates.
ProCorp’s Salesforce Practice Team has expertise in aiding commercial and enterprise level manufacturers in understanding the critical role of CRM for developing a holistic view of their customers. Our strategic approach to Manufacturing CRM implementation allows us to assess an organization's readiness for a solution and deploy in iterative, value-focused phases. Our team offers certifications in Sales Cloud, CPQ and was selected as one of the initial participants in Salesforce's Manufacturing Cloud Academy based on our proven track record in the manufacturing space. We can all use an expert sometimes. Our Salesforce Team offers a variety of flexible packages to ensure that help is an email or phone call away. Access our team when you need them and grow your Salesforce instance with confidence.
Our Managed Services program allows customers to set up a monthly budget and call on dedicated resources as needs arise. The ProCorp Customer Satisfaction Team monitors usage and coordinates with consultants to proactively identify larger projects or renewal opportunities.
We want to emerge as a major player to help reimagine your business through a digital lens. Our commitment to our customers, employees, and society is to act with integrity and as a trusted partner. This guides everything we do—the way we serve our clients and the work we do to help them build better businesses.